Prior to contacting us with a question or query, please quickly read through the following frequently asked questions. Many of these FAQs will prove helpful to you and will ensure you do not need to wait for a response by email.
Q. Can you book my hotel, flight, hire car or holiday for me?
A. Yes: Simply quote discount code 197388 when calling our booking hotline on 00-800-1120-1140 (UK & Europe) or 1-800-780-5733 (North America) and we will be happy to help! Please note that for security reasons we do not accept any bookings or payments via email or our contact form.
Q. Can I securely book online?
A. Yes: You can book hotels, flights, hire cars and holidays with complete confidence using hotelsflightsandhirecars.com. Our travel partners offer a range of booking services, all of which are fast, secure and offer up-to-the-minute availability and prices.
Q. Will I receive booking confirmation?
A. Yes: After you have booked online you will receive an email confirming all your details as well as cancellation instructions. Many of our travel partners will also provide written confirmation of your booking by post.
Q. If necessary can I cancel a booking?
A. Yes: Cancellation policies vary, but any booking can be cancelled, the vast majority without any charge. If you have any queries it is best to quote discount code 197388 when calling our booking hotline on 00-800-1120-1140 (UK & Europe) or 1-800-780-5733 (North America) and we will be happy to help!
Q. I have a complaint about a hotel, flight, hire car or holiday that I booked, can someone help?
A. Yes: Initially you should contact the travel partner directly and make your complaint to them (for example, if your complaint relates to a hotel, please try to resolve the problem directly with the hotel prior to contacting us). Should you feel your complaint has not been satisfactorily resolved then quote discount code 197388 when calling our booking hotline on 00-800-1120-1140 (UK & Europe) or 1-800-780-5733 (North America) and we will be happy to help!
Q. Can you send me a brochure of hotels, flights, hire cars or holidays?
A. No: hotelsflightsandhirecars.com is an environmentally friendly, paper-free, booking engine for international hotels, flights, hire cars and holidays.
Q. Can you recommend a the best hotels, flights, hire cars or holidays?
A. No: hotelsflightsandhirecars.com is an independent company that promotes all international travel partners equally. Please use our searches and directories to browse through our content.
Q. Can you provide me with directions for a driving holiday or a plan a route for me?
A. No: If you require driving directions please go to Google maps and input your start address and destination address to plan your route. hotelsflightsandhirecars.com is not responsible for the accuracy of Google maps.
Getting in touch
If these frequently asked questions haven't provided you with the necessary help, please complete our contact form.
